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ERT Training: terms & conditions
We understand that it is sometimes necessary to cancel booking on courses. If it is necessary for you to cancel, please contact ERT as soon as possible.
For cancellations made up to five weeks before the start of a course, the course fee will be refunded minus a 25% administration charge.
Unfortunately no refund can be given for bookings cancelled less than five weeks before the course.
Non-attendance on the course will be treated in the same manner as cancellation. However, where circumstances are exceptional, a refund will be considered at the discretion of ERT.
Up to two weeks before the course, we will allow a replacement for attendees at no extra charge. If a replacement is made less than two weeks before the course, the 25% administration fee will be applied.
If you transfer onto a course with different dates the 25% administration fee will be applied.
Due to exceptional circumstances ERT training events may be subject to cancellation. We will make every endeavour to inform participants as soon as possible if this occurs. Participants will be offered a full refund or the chance to transfer to a course on an alternative date.
ERT will not not sell, trade or rent your personal information to others. Details provided to ERT will be used solely for the purposes of booking and health & safety.
All course fees are subject to the current rate of VAT
All payments to be paid in British pounds sterling.
ERT is a VAT registered company: number 982 6888 49 ERT is committed to an open access training philosophy.
ERT Ltd, Midhaven, Springfield Road, Uplands, Stroud, Gloucestershire. GL5 1TP. UK
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ERT Ltd, Midhaven, Springfield Road, Uplands, Stroud, Gloucestershire. GL5 1TP. UK |
Registered Company No.7076719 |
Website and branding by IsaacPartnershipLtd |
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